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Which Freshdesk feature helped your team work effectively while working from home?

We hope that you all are safe during these extraordinarily difficult times. We as a Freshdesk family would love to know how are you ensuring that your team is giving out their best during these times. Are there any particular Freshdesk features that helped to run your business with ease?

Being able to work 100% remotely using the internet. No need to come into the office.  

It was all freshdesk during lockdown period. I started it in lockdown days for work from home but now it'll be must in our lives

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