As of this morning our support team are unable to send any email replies to either staff or external customers. There does not seem to be an issue with notes being added to tickets. There has been no change to any email infrastrucutre or settings from out side. Please can this be looked into as it is massivley hindering out support team.
We can see that one of our support stars have reached out to you via this ticket and is currently working on the same to resolve this for you. We can communicate further via the same ticket for having a single point of contact. Thanks!
Comments to this discussion are now closed!
Sign up for Freshdesk today
Start your 21-day free trial. No credit card required. No strings attached.