We have a need to allow the requestor to set the Due Time and Due Date. So, we know when they need the issue resolved by. I'm sure we are not the only ones with this issue. Can Freshdesk setup fields on the form that allow the requestor to set a due date and time???
ssymkoviak@ksl.com
We have a need to allow the requestor to set the Due Time and Due Date. So, we know when they need the issue resolved by. I'm sure we are not the only ones with this issue. Can Freshdesk setup fields on the form that allow the requestor to set a due date and time???