Hi,

Perhaps it is available but I can't seem to find it...

I'm looking for a solution to translate tickets that have been send by email.

So for example, a customer from France sends a question via email. This becomes a ticket in Freshdesk.

My French is not that great (ahum...), so I would like to translate this to Dutch or English so I understand the question.

And then the other way around; I'd like to type a response in Dutch or English and then translate this into French.

Anyone any idea if this is possible.

Oh, we have the Blossom subscription. Perhaps we need to upgrade?

Thanx and beste regards,

Nico