Finding User Id (Responder Id) of Agent
Modified on: Wed, 3 Sep, 2014 at 3:39 PM
We will be replacing the older version of Freshdesk with the new Mint experience on January 31, 2019. All your data and configurations will remain intact. Switching back to the old Freshdesk will not be possible.
To read about this feature on Freshdesk Mint, refer to this article instead
This feature is currently not available on Freshdesk Mint.
This feature is not available on the old Freshdesk.
Visit the agent detail page in Freshdesk:
Append to the URL .xml / .json extension to get the user_id:
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