We will be replacing the older version of Freshdesk with the new Mint experience on January 31, 2019. All your data and configurations will remain intact. Switching back to the old Freshdesk will not be possible. To read about this feature on Freshdesk Mint, refer to this article instead
This feature is currently not available on Freshdesk Mint.
This feature is not available on the old Freshdesk.
You would face instances where you receive Spam Posts or when you would like to monitor the content which is being added to your Forums. To achieve this, Freshdesk has an option called Forum moderation so that you could moderate the forum topics which are submitted by the users, before posting it onto your support portal. Only after your approval, these posts would be made public.
If you signed up before Aug 9, 2021, please click Previous plans to view your applicable plans.
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