Users are complaining that they are required to enter Captcha each time they start a Forum topic/ creating a ticket. How to have this disabled?
Modified on: Wed, 11 Jul, 2018 at 10:03 AM
We will be replacing the older version of Freshdesk with the new Mint experience on January 31, 2019. All your data and configurations will remain intact. Switching back to the old Freshdesk will not be possible.
To read about this feature on Freshdesk Mint, refer to this article instead
This feature is currently not available on Freshdesk Mint.
This feature is not available on the old Freshdesk.
Mandating the users to enter a Captcha before creating a Forum topic has been put in place to deflect spam users from your account. However, if you wish to turn it off, you could have this done under Admin --> Portals --> Settings.
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