Mandating the users to enter a Captcha before creating a Forum topic has been put in place to deflect spam users from your account. However, if you wish to turn it off, you could have this done under Admin --> Portals --> Settings.
Users are complaining that they are required to enter Captcha each time they start a Forum topic/ creating a ticket. How to have this disabled?
Modified on: Wed, 11 Jul, 2018 at 10:03 AM
To read about this feature on Freshdesk Mint, refer to this article instead
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