We will be replacing the older version of Freshdesk with the new Mint experience on January 31, 2019. All your data and configurations will remain intact. Switching back to the old Freshdesk will not be possible. To read about this feature on Freshdesk Mint, refer to this article instead
This feature is currently not available on Freshdesk Mint.
This feature is not available on the old Freshdesk.
If you signed up before Aug 9, 2021, please click Previous plans to view your applicable plans.
Navigate to Customers-> Contacts -> Click on the hamburger menu and choose Unverified contacts from the list. Use the the check box available to to either ‘Select all’ or select just the necessary contacts and hit the Send activation email' button. The selected contacts will now receive an activation email enabling them to verify their accounts.
Note: You can trigger bulk activation emails for upto 30 contacts (per page) at a time.