We have recently refreshed our branding across our offerings and changed the names of our pricing plans. If you have signed up before Aug 9, 2021, please click Previous plans to view your applicable plans.
We assure you that this change will not impact your product experience, and no action is required on your part.
The leaderboard is a back-end operation and, as such, takes a while to be updated. There will be a delay in updating points, based on the queue.
You can rest assured that the points will definitely be updated soon. If the delay is too long, please send an email to support@freshdesk.com.
