How do I change the details of the primary contact?

Modified on: Fri, 25 Jun, 2021 at 10:27 PM

Freshdesk

Sprout

Blossom

Garden

Estate

Forest

Freshdesk

Free

Growth

Pro

Enterprise

Freshdesk Omni

Growth

Pro

Enterprise

Omnichannel (classic)

Sprout omnichannel Tick mark

Blossom omnichannel Tick mark

Garden omnichannel Tick mark

Estate omnichannel Tick mark

Forest omnichannel

Omnichannel (classic)

Growth omnichannel Tick mark

Pro omnichannel Tick mark

Enterprise omnichannel

Please go to Admin -> Account -> Account Details to change the primary contact details listed here. Kindly note that you would be able to make changes to Name, Email address, and phone details.

You would be able to access account settings only if you are an "account administrator" on the portal.