We have recently refreshed our branding across our offerings and changed the names of our pricing plans. If you have signed up before Aug 9, 2021, please click Previous plans to view your applicable plans.
We assure you that this change will not impact your product experience, and no action is required on your part.
Please note that this requirement can be met using a Ticket creation automation rule. Please navigate to Admin -> Workflows -> Tickets -> Ticket Creation tab -> Click on new rule:
Condition:
- Source is Feedback widget
Action:
- Send email to Group/ agent (based on your use case)
