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What do you mean by multiple products?

Modified on: Tue, 25 Jul, 2017 at 2:15 AM

Freshdesk lets you support multiple products by creating dedicated portals for each product. Any ticket created from these multiple product portals would come into one central helpdesk and agents could work on these tickets from a single location. If your organisation has various products, this would be the best option for you. 


To get a detailed overview click this link.