I want different feedback widget in different languages. How to set this up?
Modified on: Mon, 24 Jul, 2017 at 11:57 PM
We will be replacing the older version of Freshdesk with the new Mint experience on January 31, 2019. All your data and configurations will remain intact. Switching back to the old Freshdesk will not be possible.
To read about this feature on Freshdesk Mint, refer to this article instead
This feature is currently not available on Freshdesk Mint.
This feature is not available on the old Freshdesk.
For this, you need to have multiple support portals configured in different languages. Please navigate to Admin -> General Settings -> multiple products to see the list of portals.
The feedback widget for each portal would be available in the language configured for each of them which could be seen in Helpdesk settings under the Admin tab.
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