We have recently refreshed our branding across our offerings and changed the names of our pricing plans. If you have signed up before Aug 9, 2021, please click Previous plans to view your applicable plans.
We assure you that this change will not impact your product experience, and no action is required on your part.
Some agents you add on the portal would not be completely involved in your helpdesk workflow and they are called 'occasional agents.' An occasional agent is distinguished by the day pass which is the token that allows you to log in to the portal.
Here are the prices for day passes:
| Plan | Price in AUD | Price in USD | Price in GBP | Price in EUR | Price in INR |
| Growth | A$3 | $2 | £1.5 | €2 | ₹149 |
| Pro | A$10 | $7 | £5 | €7 | ₹499 |
| Enterprise | A$16 | $12 | £8 | €12 | ₹899 |
| Growth Omnichannel | A$7 | $5 | £4 | €5 | ₹349 |
| Pro Omnichannel | A$14 | $10 | £8 | €10 | ₹699 |
| Enterprise Omnichannel | A$21 | $15 | £12 | €15 | ₹999 |
Note: If you're on Omnichannel, occasional agents would be able to access only Freshdesk
An important note on this would be that only an Account Administrator who has the 'Account Settings' panel would be able to perform this action.
