We have recently refreshed our branding across our offerings and changed the names of our pricing plans. If you have signed up before Aug 9, 2021, please click Previous plans to view your applicable plans.
We assure you that this change will not impact your product experience, and no action is required on your part.

Some agents you add on the portal would not be completely involved in your helpdesk workflow and they are called 'occasional agents.' An occasional agent is distinguished by the day pass which is the token that allows you to log in to the portal. 


Here are the prices for day passes:

Plan
Price in AUD
Price in USD
Price in GBP
Price in EUR
Price in INR
Growth
A$3$2£1.5€2₹149
Pro
A$10
$7£5€7₹499
Enterprise
A$16
$12£8€12₹899
Growth Omnichannel
A$7$5£4€5₹349
Pro Omnichannel
A$14$10£8€10₹699
Enterprise OmnichannelA$21$15£12€15₹999

 


Note: If you're on Omnichannel, occasional agents would be able to access only Freshdesk


An important note on this would be that only an Account Administrator who has the 'Account Settings' panel would be able to perform this action.