It is always best to write your own elements since you have access and the space to write your own script, HTML. This way, your elements are independent from the default elements we have provided and would not result in the page breaking. For instance, we could have used the style of the header in more than one place in the website and so overwriting it will automatically reflect it in the other places of the website.
Modified on: Thu, 7 Sep, 2017 at 1:12 AM
To read about this feature on Freshdesk Mint, refer to this article instead
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