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Solution home Freshdesk FAQ Ticketing Workflow

Can I see an email after its deleted from trash?

Modified on: Wed, 21 Nov, 2018 at 12:40 PM

A ticket will remain in the trash folder inside Freshdesk for 30 days and post which it will be permanently deleted automatically from the database. Once a ticket is deleted from the trash folder manually or automatically there is no option to restore the ticket.