We have recently refreshed our branding across our offerings and changed the names of our pricing plans. If you have signed up before Aug 9, 2021, please click Previous plans to view your applicable plans.
We assure you that this change will not impact your product experience, and no action is required on your part.

Yes, here is the the API documentation for creating a Satisfaction Survey: https://developer.freshdesk.com/api/#create_satisfaction_rating. 


The endpoint api/v2/tickets/[ticket_id]/satisfaction_ratings is the one for creating a satisfaction rating using APIs.