How to create leads in Freshsales from Freshdesk?
Modified on: Tue, 18 Dec, 2018 at 2:20 PM
We will be replacing the older version of Freshdesk with the new Mint experience on January 31, 2019. All your data and configurations will remain intact. Switching back to the old Freshdesk will not be possible.
To read about this feature on Freshdesk Mint, refer to this article instead
This feature is currently not available on Freshdesk Mint.
This feature is not available on the old Freshdesk.
In every ticket details page, on the right-hand side there would be FreshSales integration available where you can create a lead or a contact in Freshsales. Refer to the image below:
However, you need to integrate the Freshsales app in Freshdesk. To know more about the integration check out the link.
Did you find it helpful?
Can you please tell us how we can improve this article?