Setting up forwarding rules on Office 365
Modified on: Fri, 14 Jun, 2019 at 4:09 PM
We will be replacing the older version of Freshdesk with the new Mint experience on January 31, 2019. All your data and configurations will remain intact. Switching back to the old Freshdesk will not be possible.
To read about this feature on Freshdesk Mint, refer to this article instead
This feature is currently not available on Freshdesk Mint.
This feature is not available on the old Freshdesk.
Applicable plans
Sprout
Blossom
Garden
Estate
Forest
Don’t let emails slip through the cracks! With Freshdesk, you can track issues, prioritize them and work with your team to resolve them faster.
Learn how to forward and convert your emails to tickets using Freshdesk here!
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