If you signed up before Aug 9, 2021, please click Previous plans to view your applicable plans.
Based on the type of widget data, Freshdesk will automatically visualize it in a relevant format. So, reading the data from the widget is a straightforward process.
Click on the widget to read the data. You also have the option to customize the visualization of certain widgets the way you want. You can select any graphical representation: Bar chart, Horizontal bar chart, Donut chart, Summary table, and Tabular.
If you want to take a closer look at the widget data, click Show underlying data below the widget. You can use the Edit Column button to add or remove the Fields present in the table. You can use the filters to drill-down further into the underlying data.
