We have recently refreshed our branding across our offerings and changed the names of our pricing plans. If you have signed up before Aug 9, 2021, please click Previous plans to view your applicable plans.
We assure you that this change will not impact your product experience, and no action is required on your part.

Here is the complete list of languages supported by Freshdesk:


ArabicBosnian
Bulgarian
Catalan
Chinese
Chinese (Traditional)
Croatian
Czech
Danish
Dutch
English
Estonian
Filipino
Finnish
French
German
Greek
Hebrew
Hungarian
Icelandic
Indonesian
Italian
Japanese
Korean
Latvian
Lithuanian
Malay
Norwegian
Polish
Portuguese (BR)
Portuguese/ Portugal
Romanian
Russian
Serbian
Slovak
Slovenian
Spanish
Spanish (Latin America)
Swedish
Thai
Turkish
Ukrainian
Vietnamese


Quick guide on setting up a multi-language support portal or the help widget:

  • Log in to your Freshdesk as an administrator.
  • Go to the AdminAccount > Helpdesk Settings.
  • From the Primary Language drop-down, choose the language you want your customer portal (or the help widget) to be inThe primary language will be the default language in which your customers can see your support portal and the help widget.  
  • If you want to be able to send out email notifications to your customers and agents in multiple languages, you should add them as Supported languages.



  • The language of the requestor (that is added as your supported language) will automatically be detected and the email notifications will be sent out to them in that language. Check out how to set up dynamic email notifications.
  • Click Save to update your Portal.