We have recently refreshed our branding across our offerings and changed the names of our pricing plans. If you have signed up before Aug 9, 2021, please click Previous plans to view your applicable plans.
We assure you that this change will not impact your product experience, and no action is required on your part.
If you have enabled v2 of the Facebook integration which ensures that the messages are converted to tickets in real time.
To change your Facebook integration to v2, please send an email to support@freshdesk.com and we'll have this fixed.
