We have recently refreshed our branding across our offerings and changed the names of our pricing plans. If you have signed up before Aug 9, 2021, please click Previous plans to view your applicable plans.
We assure you that this change will not impact your product experience, and no action is required on your part.
You can login to your Freshdesk account using the Login option at the top-right on your Freshdesk Portal, which will be available in the URL yourcompanyname.freshdesk.com.
This will take you to the login page where you can use your login credentials - email address and password, to access the helpdesk.
You can also login from https://freshdesk.com/login.