We have recently refreshed our branding across our offerings and changed the names of our pricing plans. If you have signed up before Aug 9, 2021, please click Previous plans to view your applicable plans.
We assure you that this change will not impact your product experience, and no action is required on your part.

You can create a view from the Tickets tab, where you have to filter out the fields that is required and at the top of the page you would see the Save as option. 

Once that is clicked you can save the new view under a different name.