We have recently refreshed our branding across our offerings and changed the names of our pricing plans. If you have signed up before Aug 9, 2021, please click Previous plans to view your applicable plans.
We assure you that this change will not impact your product experience, and no action is required on your part.

The basic Freshdesk - Freshcaller integration helps you convert the calls you manage within your Freshcaller account as tickets in Freshdesk. You can follow-up on your calls, i.e, provide post-call support via Freshdesk and also document them for future context.