Apart from attending your calls, providing post-call support by converting calls into tickets within Freshdesk, the advanced Freshdesk - Freshcaller integration also helps you manage your calls within your Freshdesk account without having to switch tabs to go to your Freshcaller account.
What is the advanced Freshdesk - Freshcaller Integration
Modified on: Mon, 9 Mar, 2020 at 9:33 PM
Freshdesk
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Freshdesk Omni
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If you signed up before December 2025, your Freshdesk Omni experience may differ. For the relevant Freshdesk Omni 2023 articles, see
Freshdesk Omni 2023 Knowledge Base