The basic Freshdesk - Freshcaller integration helps you convert the calls you manage within your Freshcaller account as tickets in Freshdesk. You can follow-up on your calls, i.e, provide post-call support via Freshdesk and also document them for future context.
What is the basic Freshdesk - Freshcaller Integration?
Modified on: Fri, 17 Jan, 2020 at 12:17 PM
Freshdesk
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Freshdesk Omni
Omnichannel (classic)
Omnichannel (classic)
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If you signed up before December 2025, your Freshdesk Omni experience may differ. For the relevant Freshdesk Omni 2023 articles, see
Freshdesk Omni 2023 Knowledge Base