What is the basic Freshdesk - Freshcaller Integration?
Modified on: Fri, 17 Jan, 2020 at 12:17 PM
We will be replacing the older version of Freshdesk with the new Mint experience on January 31, 2019. All your data and configurations will remain intact. Switching back to the old Freshdesk will not be possible.
To read about this feature on Freshdesk Mint, refer to this article instead
This feature is currently not available on Freshdesk Mint.
This feature is not available on the old Freshdesk.
The basic Freshdesk - Freshcaller integration helps you convert the calls you manage within your Freshcaller account as tickets in Freshdesk. You can follow-up on your calls, i.e, provide post-call support via Freshdesk and also document them for future context.
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