Login
Support home ›

Resources

Community › Video Library › Agent Training ›

Products

Freshservice › Freshdesk › Freshchat › Freshcaller › Freshsales › Freshteam › Freshworks Neo › Freshsurvey ›
Solution home Freshdesk FAQ Ticketing Workflow

Can I download attachments using a Public Ticket URL without being logged in?

Modified on: Wed, 12 Jul, 2017 at 2:57 PM

Kindly note that only logged in users would be able to download attachments, even while using the Public Ticket URL. This would be the default behavior of the system to ensure data security and confidentiality.