We will be replacing the older version of Freshdesk with the new Mint experience on January 31, 2019. All your data and configurations will remain intact. Switching back to the old Freshdesk will not be possible. To read about this feature on Freshdesk Mint, refer to this article instead
This feature is currently not available on Freshdesk Mint.
This feature is not available on the old Freshdesk.
If you signed up before Aug 9, 2021, please click Previous plans to view your applicable plans.
Forum topics can always be deleted from the Forums tab by an Admin. However, if there are spam posts being regularly posted, you can make use of the Forum Moderation feature. Here's a link that would help you set it up.
Once the Forum Moderation is turned on, any Topic would require your approval before being posted publicly on your Portal.