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Solution home Freshdesk FAQ SSL & Security

Can we use a wildcard SSL certificate with Freshdesk?

Modified on: Thu, 5 Mar, 2020 at 2:34 PM

No, Freshdesk would only support SSL certificates provided by Let's encrypt, specific for your custom URL - wildcard SSL certificates are not supported. This is because all Freshdesk Accounts use the Freshdesk domain. So, we will not be able to share the public and private keys for the domain.