Can we use a wildcard SSL certificate with Freshdesk?
Modified on: Thu, 5 Mar, 2020 at 2:34 PM
We will be replacing the older version of Freshdesk with the new Mint experience on January 31, 2019. All your data and configurations will remain intact. Switching back to the old Freshdesk will not be possible.
To read about this feature on Freshdesk Mint, refer to this article instead
This feature is currently not available on Freshdesk Mint.
This feature is not available on the old Freshdesk.
No, Freshdesk would only support SSL certificates provided by Let's encrypt, specific for your custom URL - wildcard SSL certificates are not supported. This is because all Freshdesk Accounts use the Freshdesk domain. So, we will not be able to share the public and private keys for the domain.
Did you find it helpful?
Can you please tell us how we can improve this article?