Where can I find my API key?
Modified on: Fri, 25 Jan, 2019 at 12:34 PM
We will be replacing the older version of Freshdesk with the new Mint experience on January 31, 2019. All your data and configurations will remain intact. Switching back to the old Freshdesk will not be possible.
To read about this feature on Freshdesk Mint, refer to this article instead
This feature is currently not available on Freshdesk Mint.
This feature is not available on the old Freshdesk.
An API key is a unique alphanumeric identifier, for each agent on your Freshdesk Account. Irrespective of which version of Freshdesk's APIs you use, you will need to provide either your username and password combination or your API key for authorization when making API calls by triggering webhooks. Here's how you can retrieve your API key:
- Login to your Freshdesk Account
- Click on your profile picture icon on the top right corner and select Profile Settings
- On the right pane, you will find the API Key
- Copy-paste this as required to authenticate third-party solutions
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