What are the rate limits for the API calls to Freshdesk?
Modified on: Tue, 4 Jun, 2019 at 9:17 AM
We will be replacing the older version of Freshdesk with the new Mint experience on January 31, 2019. All your data and configurations will remain intact. Switching back to the old Freshdesk will not be possible.
To read about this feature on Freshdesk Mint, refer to this article instead
This feature is currently not available on Freshdesk Mint.
This feature is not available on the old Freshdesk.
The number of API calls per hour is based on your plan. This limit is applied on an account wide basis irrespective of factors such as the number of agents or IP addresses used to make the calls. The following rates will apply:
Calls per hour allowed
Blossom and Garden
Estate and Forest
If you are looking to increase your API limit, please drop an email to email@example.com with a complete description of your use-case and we'll help you sort this out.
Did you find it helpful?
Can you please tell us how we can improve this article?