Where can I download invoices for my account?
Modified on: Thu, 7 Sep, 2017 at 11:24 PM
We will be replacing the older version of Freshdesk with the new Mint experience on January 31, 2019. All your data and configurations will remain intact. Switching back to the old Freshdesk will not be possible.
To read about this feature on Freshdesk Mint, refer to this article instead
This feature is currently not available on Freshdesk Mint.
This feature is not available on the old Freshdesk.
Account administrators (your role on the portal) would be able to download their Freshdesk account invoices from within the helpdesk.
Please navigate to Admin -> Account Settings -> Plans and Billing -> View Invoices from where you could download them.
Kindly note that this is available only for online payments that have a registered card on the portal. For accounts with offline modes of payments (bank transfers and PayPal), contact firstname.lastname@example.org and we would be able to send them over.
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