We will be replacing the older version of Freshdesk with the new Mint experience on January 31, 2019. All your data and configurations will remain intact. Switching back to the old Freshdesk will not be possible. To read about this feature on Freshdesk Mint, refer to this article instead
This feature is currently not available on Freshdesk Mint.
This feature is not available on the old Freshdesk.
If you signed up before Aug 9, 2021, please click Previous plans to view your applicable plans.
Once you add supported languages, you would not be able to change your primary language. However, we would be able to change the Primary Language for your account from the backend.
Kindly write to support@freshdesk.com about the same and one of our agents would get in contact with you to assist in processing the same.