We have recently refreshed our branding across our offerings and changed the names of our pricing plans. If you have signed up before Aug 9, 2021, please click Previous plans to view your applicable plans.
We assure you that this change will not impact your product experience, and no action is required on your part.
When HTTPS is not used for the Feedback widget, its content would not load in a portal/website where an SSL certificate is enabled. To overcome this, please navigate to Admin > Channels > Feedback Form >Toggle On the option to "Use HTTPS".
You would have to then replace the widget code on your website with the updated widget code.
