Where do I configure Single Sign On within Freshdesk?
Modified on: Thu, 31 Aug, 2017 at 9:38 PM
We will be replacing the older version of Freshdesk with the new Mint experience on January 31, 2019. All your data and configurations will remain intact. Switching back to the old Freshdesk will not be possible.
To read about this feature on Freshdesk Mint, refer to this article instead
This feature is currently not available on Freshdesk Mint.
This feature is not available on the old Freshdesk.
Using Single Sign-On, your users could get automatically authenticated while logged in to your common Login option. For example, if you have a website or dashboard where your users login and would like to use the same to access Freshdesk, you could make use of Single Sign-On.
You could configure Single Sign-On within Freshdesk from under Admin-->Security and turning on "Single Sign-On". You could then choose between Simple or SAML SSO to proceed with the configuration.
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