How can I display the first name of the customer in the forum details page?
Modified on: Thu, 7 Sep, 2017 at 1:15 AM
We will be replacing the older version of Freshdesk with the new Mint experience on January 31, 2019. All your data and configurations will remain intact. Switching back to the old Freshdesk will not be possible.
To read about this feature on Freshdesk Mint, refer to this article instead
This feature is currently not available on Freshdesk Mint.
This feature is not available on the old Freshdesk.
Go to Admin > Portal > Customise portal > Layouts & Pages > Portal pages >Discussions > Topic View. Replace user.name as user.firstname in the places where user.name is mentioned in the css code of the topic view page.
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