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Solution home Freshdesk FAQ Self Service Portal

How can I display the first name of the customer in the forum details page?

Modified on: Thu, 24 Jun, 2021 at 7:16 PM

Go to Admin > Channels > Portal > Customize portal > Layouts & Pages > Portal pages >Discussions > Topic View. Replace user.name as user.firstname in the places where user.name is mentioned in the css code of the topic view page.