You could add your credit card details within Freshdesk, under Admin > Account > Plans & Billing > Choose Plan > Proceed to payment. Once the credit card information is saved, the card would be billed automatically, for which Freshdesk would send you an Invoice.
Where do I update my credit card information within Freshdesk?
Modified on: Sat, 26 Jun, 2021 at 12:50 AM
Freshdesk
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Omnichannel (classic)
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If you signed up before December 2025, your Freshdesk Omni experience may differ. For the relevant Freshdesk Omni 2023 articles, see
Freshdesk Omni 2023 Knowledge Base