How do I create a custom ticket view?
Modified on: Fri, 14 Dec, 2018 at 3:22 PM
We will be replacing the older version of Freshdesk with the new Mint experience on January 31, 2019. All your data and configurations will remain intact. Switching back to the old Freshdesk will not be possible.
To read about this feature on Freshdesk Mint, refer to this article instead
This feature is currently not available on Freshdesk Mint.
This feature is not available on the old Freshdesk.
You can create a view from the Tickets tab, where you have to filter out the fields that is required and at the top of the page you would see the Save as option.
Once that is clicked you can save the new view under a different name.
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