We have recently refreshed our branding across our offerings and changed the names of our pricing plans. If you have signed up before Aug 9, 2021, please click Previous plans to view your applicable plans.
We assure you that this change will not impact your product experience, and no action is required on your part.

After filtering the tickets that you need to export from the Tickets List view page, you would be able to click on the Export icon at the top of the page. In the popup that appears you would be able to enter the date range for which you want to export the tickets.