We will be replacing the older version of Freshdesk with the new Mint experience on January 31, 2019. All your data and configurations will remain intact. Switching back to the old Freshdesk will not be possible. To read about this feature on Freshdesk Mint, refer to this article instead
This feature is currently not available on Freshdesk Mint.
This feature is not available on the old Freshdesk.
If you signed up before Aug 9, 2021, please click Previous plans to view your applicable plans.
Type your URL in the address bar, hit enter and select Login. Then choose the option Are you an Agent? Login here and it will redirect you to the Freshworks page.
Select Forgot password option, enter your email address and a password reset link will be sent to your email.
Reset the password using the link and you can log in to the account.
Please reach out to support@freshdesk.com for further help and clarifications.
If your customers are facing login issues, here's how you can reset their password:
