To change your billing currency, please send an email to billing@freshworks.com. However if your account is on a trial period, then you can change your currency from the portal by heading to Admin > Account > Plans and billings.
How to change my billing currency?
Modified on: Sat, 26 Jun, 2021 at 12:22 AM
Freshdesk
Freshdesk
Freshdesk Omni
Omnichannel (classic)
Omnichannel (classic)
Current plans
Previous plans
If you signed up before December 2025, your Freshdesk Omni experience may differ. For the relevant Freshdesk Omni 2023 articles, see
Freshdesk Omni 2023 Knowledge Base