We have recently refreshed our branding across our offerings and changed the names of our pricing plans. If you have signed up before Aug 9, 2021, please click Previous plans to view your applicable plans.
We assure you that this change will not impact your product experience, and no action is required on your part.
Any email that is added to a Freshworks product as an agent will have a Freshworks profile. If you want to change the email addresses associated with your product then it will have to be changed in the Admin settings of the product and not from your Freshworks profile.
There will be a different Freshworks profile created for that email address and you can set a new password for the same.
