This can be done in two ways:


  • You can disable forums by navigating to Admin > Portals > Settings > Who can view forums > None > Save the settings. This will hide the Forum tab from your customer portal.


                                               


  • You can moderate all the forum topics by navigating to Admin > Portals > Settings > Moderate Forums > Moderate all topics and replies. Only if the moderators allow, the topic will be posted in the forum.