We have recently refreshed our branding across our offerings and changed the names of our pricing plans. If you have signed up before Aug 9, 2021, please click Previous plans to view your applicable plans.
We assure you that this change will not impact your product experience, and no action is required on your part.

It would not be possible to unlink a child ticket or link it with another parent. Child tickets are created with the association to the parent ticket and the only option would be to have it closed once it is done. You would have to create a new child ticket to be associated with the other parent ticket.