Increase your agents' productivity by making use of all the features Freshdesk has to offer for your helpdesk workflow. Access customer data right within that customer's ticket, reply, notify, share solution articles, and collaborate with external stakeholders right from the ticket details page in Freshdesk. Read more here.
Working with the Ticket Details page
Modified on: Fri, 14 Jun, 2019 at 4:20 PM
Did you find it helpful? Yes No
Can you please tell us how we can improve this article?
