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No, the access to Freshdesk APIs and the integration capabilities is not available in the free Sprout plan. It will be available from the Blossom plan onwards.
Please refer here for the detailed feature comparison chart.
Do we have API and integration capabilities in the free Sprout plan?
Modified on: Wed, 17 Jun, 2020 at 2:06 PM
Freshdesk
Sprout
Blossom
Garden
Estate
Forest
Freshdesk
Free
Growth
Pro
Enterprise
Freshdesk Omni
Growth
Pro
Enterprise
Omnichannel (classic)
Estate Omnichannel
Forest Omnichannel
Omnichannel (classic)
Growth Omnichannel
Pro Omnichannel
Enterprise Omnichannel
Current plans
Previous plans
If you signed up before December 2025, your Freshdesk Omni experience may differ. For the relevant Freshdesk Omni 2023 articles, see
Freshdesk Omni 2023 Knowledge Base