The login process for all agents in Freshdesk are the same, be it a Freshdesk Support Agent(Full time/ Occasional), or a Field Service Agent.
How different is login for a Field Service Agent?
Modified on: Wed, 11 Mar, 2020 at 5:34 PM
Freshdesk
Freshdesk
Freshdesk Omni
Omnichannel (classic)
Omnichannel (classic)
Current plans
Previous plans
If you signed up before December 2025, your Freshdesk Omni experience may differ. For the relevant Freshdesk Omni 2023 articles, see
Freshdesk Omni 2023 Knowledge Base