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Is it possible to send CSAT survey in different languages for different customers?

Modified on: Tue, 26 May, 2020 at 5:18 PM

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If you signed up before Aug 9, 2021, please click Previous plans to view your applicable plans.

From Estate and above plans, you can localize the CSAT survey forms in your Freshdesk account to match the preferred language in the customer’s profile.

Please refer to the article in the link for detailed information.

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Is it possible to send CSAT survey in different languages for different customers?

Modified on: Tue, 26 May, 2020 at 5:18 PM

Freshdesk

Freshdesk

Freshdesk Omni (formerly CSS)

Displaying plans

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