Which product lines in the Support BU are PCI Compliant?
Modified on: Thu, 3 Sep, 2020 at 4:35 PM
We will be replacing the older version of Freshdesk with the new Mint experience on January 31, 2019. All your data and configurations will remain intact. Switching back to the old Freshdesk will not be possible.
To read about this feature on Freshdesk Mint, refer to this article instead
This feature is currently not available on Freshdesk Mint.
This feature is not available on the old Freshdesk.
Freshdesk (standalone version) and Freshdesk Omnichannel are both PCI compliant. As part of the integrated solution, Freshworks has built an isolated air-gap environment that is invoked for collecting, storing, and processing Card Holder Data (CHD).
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